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Project Management
10/18/2024
FYB Technologies Team
8 min read

Measuring Success: How to Evaluate Offshore Development Projects

Key metrics and frameworks for assessing the effectiveness of your offshore development partnerships.


Beyond Cost Savings: Measuring True Value

While cost reduction is often the initial driver for offshore development, successful partnerships deliver value across multiple dimensions. Here's how to measure what matters.

Key Performance Indicators

Quality Metrics

Defect Density

  • Bugs per thousand lines of code

  • Critical issues in production

  • Time to resolution for bugs

    • Code Quality

  • Technical debt ratio

  • Test coverage percentage

  • Code review feedback scores

    • Documentation Quality

  • Completeness of technical documentation

  • Accuracy of API documentation

  • Onboarding time for new developers

    • Productivity Metrics

    Velocity and Throughput

  • Story points completed per sprint

  • Features delivered per quarter

  • Time to deployment

    • Efficiency

  • Cycle time (idea to production)

  • Lead time for changes

  • Deployment frequency

    • Communication and Collaboration

    Responsiveness

  • Average response time to messages

  • Meeting attendance and punctuality

  • Issue acknowledgment time

    • Alignment

  • Understanding of requirements (measured by rework rate)

  • Proactive communication of blockers

  • Quality of status updates

    • Evaluation Framework

    Monthly Review Checklist

  • [ ] Review sprint velocity and trends

  • [ ] Assess defect rates and resolution times

  • [ ] Evaluate communication effectiveness

  • [ ] Gather feedback from in-house team

  • [ ] Check budget vs. actual spend

  • [ ] Review upcoming milestone readiness

    • Quarterly Assessment

  • Overall project health score

  • ROI calculation

  • Team satisfaction surveys

  • Process improvement opportunities

  • Skill development and growth

    • Success Indicators

    Signs your offshore partnership is working:

    ✓ Consistent, predictable delivery
    ✓ Decreasing defect rates over time
    ✓ Strong communication and collaboration
    ✓ Proactive problem identification
    ✓ Continuous improvement in processes
    ✓ Team stability and low turnover
    ✓ Positive feedback from stakeholders

    Warning Signs

    Issues that need attention:

    ⚠ Missed deadlines without early warning
    ⚠ Increasing bug rates
    ⚠ Communication breakdown
    ⚠ High developer turnover
    ⚠ Resistance to feedback
    ⚠ Quality inconsistencies
    ⚠ Scope creep without discussion

    Building a Dashboard

    Create visibility with:

  • Real-time sprint progress

  • Rolling quality metrics

  • Communication activity tracking

  • Budget burndown

  • Team health indicators

    • Continuous Improvement

    Use metrics to drive improvement:

  • Identify patterns in the data

  • Discuss findings openly with your offshore team

  • Set improvement targets together

  • Implement changes incrementally

  • Measure impact and iterate

    • Partnership for Success

    At FYB Technologies, we believe in transparent partnerships built on measurable results. We work with our clients to establish clear success metrics and provide regular reporting to ensure alignment and continuous improvement.

    Let's build a measurable, successful offshore partnership together.

    Tags:metrics,evaluation,offshore,project management